Returns & Exchanges

At Altis Powersports, we want you to be fully satisfied with your gear. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unworn apparel and accessories in their original packaging.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original condition with all tags attached into the shipping box and include your printed return authorization slip.

3

Ship It Back

Affix the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing